Terms & Conditions

These Terms and Conditions govern the use of the Tapze website at www.tapzecard.com and the purchase of Tapze NFC business cards and associated digital profile services. By placing an order or using our services, you agree to these terms in full.

Tapze is a brand operating in the Netherlands. For company registration details, see our Company page. Contact us on Telegram at @tapze_support.

Tapze offers two core products:

• Physical NFC business cards — a tangible card embedded with an NFC chip that, when tapped against a smartphone, opens a digital profile.
• Digital profile service — a hosted web page linked to your NFC card where you manage and share your contact details, social links, and custom content.

All products are sold subject to availability. We reserve the right to discontinue or modify any product or service at any time.

During the Founders Batch phase, orders are processed manually. After submitting your order request, our team will contact you within 1–2 business days to confirm details, arrange payment, and provide delivery information.

An order is only confirmed once you receive a written confirmation from Tapze and payment has been received. We reserve the right to decline any order at our discretion.

You must be at least 18 years old to place an order. By submitting an order, you confirm that the information you provide is accurate and complete.

All prices are displayed in euros (EUR) and are inclusive of any applicable taxes unless stated otherwise. Prices are subject to change without notice, but changes will not affect orders already confirmed.

During the Founders Batch, we do not accept personal card payments for public orders at this time. After you place your order, we will contact you to arrange payment.

We currently ship to EU countries only. Estimated delivery times are 3–5 business days within Spain and 5–10 business days for the rest of Europe, measured from the date of shipment. These are estimates and not guaranteed.

Shipping costs are calculated at checkout based on your destination country. Tapze is not responsible for delays caused by customs, postal services, or circumstances outside our control. For full details, see our Shipping Policy.

As a consumer in the EU, you have the right to withdraw from a purchase within 14 days of receiving your order without giving a reason, subject to the conditions set out in our Refund and Return Policy.

Custom or personalised cards are exempt from the right of withdrawal once production has started, as they are made to your specification.

The digital profile service allows you to create and maintain a hosted profile page accessible via your NFC card. You are responsible for all content you publish on your profile. You must not post content that is unlawful, offensive, misleading, or infringes the rights of any third party.

Tapze reserves the right to suspend or remove profiles that violate these terms or applicable law. Your profile URL is based on your chosen username. We cannot guarantee that a specific username will be available.

We may update or discontinue features of the digital profile service. We will provide reasonable notice for any material changes that affect your use.

All content on the Tapze website, including text, graphics, logos, and software, is owned by or licensed to Tapze and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

You retain ownership of any content you upload to your digital profile. By uploading content, you grant Tapze a limited, non-exclusive licence to host and display it as part of the service.

To the extent permitted by Dutch law, Tapze is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

Nothing in these terms limits your statutory rights as an EU consumer, including rights under the Consumer Rights Directive and the Sale of Goods regulations.

These terms are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands, without prejudice to your rights as an EU consumer to bring proceedings in your country of residence.

We encourage you to contact us first by email at support@tapzecard.com so that we can try to resolve any issue informally before escalation.

We may update these Terms and Conditions from time to time. We will post the updated version on this page with a revised date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

If you have any questions about these terms, please contact us on Telegram at @tapze_support or by email at support@tapzecard.com. We aim to respond within 2 business days.