General Support
Order questions, delivery updates, account help, and anything else.
Response Time
We aim to reply within 2 business days (Monday–Friday).
Data Deletion Request
To request deletion of your personal data under GDPR, email us with the subject line "Data Deletion Request".
Business Enquiries
For bulk orders, partnerships, or press enquiries, message us on Telegram.
Message Us on Telegram
The quickest way to reach us is on Telegram. Send your message to @tapze_support and include your order number if you have one.
We are a small team and handle every message personally. We aim to respond within 2 business days. If your matter is urgent, please say so in your message.
Data and Privacy Requests
Under GDPR you have the right to access, correct, or delete your personal data. To submit any data-related request, email support@tapzecard.com with the subject line "Data Request" or "Data Deletion Request". We will respond within 30 days as required by law.
For more details on how we handle your data, see our Privacy Policy.